AI Case Readiness Engine
Increase Caseworker Capacity.Improve Data Accuracy.
Request a Demo
Healthy Together’s AI Case Readiness Engine (AiCRE) guides eligibility interviews in real time—capturing structured case information, reducing administrative work, and helping agencies deliver faster, more consistent service.
Better Data Accuracy
Capture more complete eligibility information.
Higher First-Contact Completion
Reduce follow-ups and the number of pending cases collecting the right information the first time.
Greater Caseworker Capacity
Complete more interviews without increasing headcount.
What AiCRE Does
AI-Assisted Live Guidance
Real-time, policy-aware prompts surface probing questions and flag missing information as the interview unfolds, tracking completeness topic by topic so no case comes back for a follow-up. Worker-led or fully AI-conducted.
Structured, Review-Ready Data
Every conversation is captured and organized into clean, per-person case data — household, income, housing, expenses — ready for review and never re-keyed.
Pre-Validated Verification
AiCRE builds each case's checklist from the captured data, sends members secure links to upload what's required, and pre-validates every result with AI-assisted document review and direct source verification — catching mismatches before they reach a caseworker.
Exportable & Integrated
Complete, verified interviews export as a single clean package into your existing E&E system via simple export or through custom APIs.
Challenges the AiCRE Solves
Improve Data Accuracy
Eligibility decisions rest on complete, accurate information. Missed questions, incomplete notes, and inconsistent interviews raise the risk of payment errors, QC findings, and rework.
During every interview, AI Interview Assistant captures the conversation in real time, structures case information automatically, and prompts for missing details before the interview ends—helping agencies improve data quality from the start.
Increase Capacity Without Adding Staff
Documenting interviews, entering notes, and chasing applicants for missing information eats into caseworkers' time—driving longer processing times, growing backlogs, and longer waits for applicants.
AI Interview Assistant automates documentation and streamlines data capture, freeing caseworkers to complete more interviews each day with less admin work.
Reduce the Back-and-Forth on Verifications
Chasing down verifications is often the slowest part of the process—applicants submit the wrong documents or miss items, and cases stall while both sides go back and forth.
AiCRE auto-builds each case's verification checklist, sends applicants secure upload links, and pre-validates every submission with AI-assisted review and source verification—catching mismatches before they reach a caseworker.
Outcomes That Matter
Higher-quality case data
through more complete and consistent information capture
Fewer applicant follow-ups
by collecting the right information during the initial interview
Greater caseworker capacity
by reducing documentation and administrative work
Faster service delivery
through shorter processing times and increased operational capacity
See the AI Case Readiness Engine in Action
Discover how AI Interview Assitant helps agencies improve data accuracy, increase caseworker capacity, and deliver faster, more consistent service.
Request a Demo
Ai Solutions
AI Case Readiness Engine
© 2026 Twenty Labs, LLC.
AI Case Readiness Engine
Increase Caseworker Capacity.Improve Data Accuracy.
Request a Demo
Healthy Together’s AI Case Readiness Engine (AiCRE) guides eligibility interviews in real time—capturing structured case information, reducing administrative work, and helping agencies deliver faster, more consistent service.
Better Data Accuracy
Capture more complete eligibility information.
Higher First-Contact Completion
Reduce follow-ups and the number of pending cases collecting the right information the first time.
Greater Caseworker Capacity
Complete more interviews without increasing headcount.
What AiCRE Does
AI-Assisted Live Guidance
Real-time, policy-aware prompts surface probing questions and flag missing information as the interview unfolds, tracking completeness topic by topic so no case comes back for a follow-up. Worker-led or fully AI-conducted.
Structured, Review-Ready Data
Every conversation is captured and organized into clean, per-person case data — household, income, housing, expenses — ready for review and never re-keyed.
Pre-Validated Verification
AiCRE builds each case's checklist from the captured data, sends members secure links to upload what's required, and pre-validates every result with AI-assisted document review and direct source verification — catching mismatches before they reach a caseworker.
Exportable & Integrated
Complete, verified interviews export as a single clean package into your existing E&E system via simple export or through custom APIs.
Challenges the AiCRE Solves
Improve Data Accuracy
Eligibility decisions rest on complete, accurate information. Missed questions, incomplete notes, and inconsistent interviews raise the risk of payment errors, QC findings, and rework.
During every interview, AI Interview Assistant captures the conversation in real time, structures case information automatically, and prompts for missing details before the interview ends—helping agencies improve data quality from the start.
Increase Capacity Without Adding Staff
Documenting interviews, entering notes, and chasing applicants for missing information eats into caseworkers' time—driving longer processing times, growing backlogs, and longer waits for applicants.
AI Interview Assistant automates documentation and streamlines data capture, freeing caseworkers to complete more interviews each day with less admin work.
Reduce the Back-and-Forth on Verifications
Chasing down verifications is often the slowest part of the process—applicants submit the wrong documents or miss items, and cases stall while both sides go back and forth.
AiCRE auto-builds each case's verification checklist, sends applicants secure upload links, and pre-validates every submission with AI-assisted review and source verification—catching mismatches before they reach a caseworker.
Outcomes That Matter
Higher-quality case data
through more complete and consistent information capture
Fewer applicant follow-ups
by collecting the right information during the initial interview
Greater caseworker capacity
by reducing documentation and administrative work
Faster service delivery
through shorter processing times and increased operational capacity
See the AI Case Readiness Engine in Action
Discover how AI Interview Assitant helps agencies improve data accuracy, increase caseworker capacity, and deliver faster, more consistent service.
Request a Demo
Ai Solutions
AI Case Readiness Engine
© 2026 Twenty Labs, LLC.
AI Case Readiness Engine
Increase Caseworker Capacity.Improve Data Accuracy.
Request a Demo
Healthy Together’s AI Case Readiness Engine (AiCRE) guides eligibility interviews in real time—capturing structured case information, reducing administrative work, and helping agencies deliver faster, more consistent service.
Better Data Accuracy
Capture more complete eligibility information.
Higher First-Contact Completion
Reduce follow-ups and the number of pending cases collecting the right information the first time.
Greater Caseworker Capacity
Complete more interviews without increasing headcount.
What AiCRE Does
AI-Assisted Live Guidance
Real-time, policy-aware prompts surface probing questions and flag missing information as the interview unfolds, tracking completeness topic by topic so no case comes back for a follow-up. Worker-led or fully AI-conducted.
Structured, Review-Ready Data
Every conversation is captured and organized into clean, per-person case data — household, income, housing, expenses — ready for review and never re-keyed.
Pre-Validated Verification
AiCRE builds each case's checklist from the captured data, sends members secure links to upload what's required, and pre-validates every result with AI-assisted document review and direct source verification — catching mismatches before they reach a caseworker.
Exportable & Integrated
Complete, verified interviews export as a single clean package into your existing E&E system via simple export or through custom APIs.
Challenges the AiCRE Solves
Improve Data Accuracy
Eligibility decisions rest on complete, accurate information. Missed questions, incomplete notes, and inconsistent interviews raise the risk of payment errors, QC findings, and rework.
During every interview, AI Interview Assistant captures the conversation in real time, structures case information automatically, and prompts for missing details before the interview ends—helping agencies improve data quality from the start.
Increase Capacity Without Adding Staff
Documenting interviews, entering notes, and chasing applicants for missing information eats into caseworkers' time—driving longer processing times, growing backlogs, and longer waits for applicants.
AI Interview Assistant automates documentation and streamlines data capture, freeing caseworkers to complete more interviews each day with less admin work.
Reduce the Back-and-Forth on Verifications
Chasing down verifications is often the slowest part of the process—applicants submit the wrong documents or miss items, and cases stall while both sides go back and forth.
AiCRE auto-builds each case's verification checklist, sends applicants secure upload links, and pre-validates every submission with AI-assisted review and source verification—catching mismatches before they reach a caseworker.
Outcomes That Matter
Higher-quality case data
through more complete and consistent information capture
Fewer applicant follow-ups
by collecting the right information during the initial interview
Greater caseworker capacity
by reducing documentation and administrative work
Faster service delivery
through shorter processing times and increased operational capacity
See the AI Case Readiness Engine in Action
Discover how AiCRE helps agencies improve data accuracy, increase caseworker capacity, and deliver faster, more consistent service.
Request a Demo
Ai Solutions
AI Case Readiness Engine
© 2026 Twenty Labs, LLC.